jekkil support
Questions? Let’s get the next share working.
Find quick answers below or email jekkil@aisleseatone.com.
Quick answers
The useful fixes first.
Does the person scanning need jekkil?
No. They can use a normal phone camera or QR scanner to open or save the information you selected.
Why will my QR code not scan?
Increase screen brightness, keep the full code visible, move the phones slightly farther apart, and avoid glare. If the code contains many contact fields, try a smaller card with only the details needed for that moment.
Can I use jekkil without an internet connection?
jekkil can create and display standard contact-sharing QR codes offline. A web or social link inside a card still needs connectivity when the other person opens it.
Where is my Info Bank stored?
jekkil is designed to keep your saved information on your device. There is no jekkil account or public profile to maintain.
How should I prepare for a networking event?
Create and test a focused event card before arriving. Include your preferred follow-up channel and one or two relevant professional links rather than every saved detail.
Still stuck?
Tell us what happened.
Include your phone model, operating-system version, and the step where the issue occurred. Do not email private contact details or QR codes containing personal information.